Welcome to OnPoint

Getting You Back Into the Fold of Life

Welcome to OnPoint

At OnPoint, we provide behavioral healthcare through a variety of services and supports for residents of Allegan County. Quality services are available to assist with mental illness, substance use disorders, developmental/intellectual disability, emotional disturbances in children and support for their families. Quality care is provided through experienced psychologists, psychiatrists, social workers, counselors, nurses, job developers, and support providers. Each professional works under the governance of a 12-member volunteer board made up of people with direct experience with these conditions, elected officials and other interested members of the Allegan County community.

Important Information

Please see the following document regarding the upcoming road closures starting March 25th-August, and alternative routes to OnPoint: Click HERE

Our Services

At OnPoint, we provide a range of services to all individuals with full inclusivity and without regard to national origin, religious or political beliefs, disability, or financial incomes. Our efforts to improve are continuous. We monitor how our services are delivered and the ways our services help people. Your opinions are important to us! Share your ideas for how we may improve the quality of our services.

  • 24-hour mental health emergency services and crisis intervention services are available
  • Psychiatric hospital evaluations completed within 3 hours of request
  • Assessment and evaluation for all agency services
  • Information and referral
  • Medicaid and Medicare may be accepted, as well as private or commercial insurances
  • Eligibility and Payment Assistance Guidelines
    • OnPoint currently uses the 133% of Federal Poverty Guideline.
    • Links to: Application and Current Federal Poverty Guideline
  • For 24 Hour Crisis services call 269-673-0202 or 888-354-0596
  • Mobile Crisis Services brochure

Special Note About Medicaid Eligibility as Pandemic Exceptions End


Renewal Action is Required

Since early 2020, recipients of Medicaid health care coverage have enjoyed certain exceptions to the normal rules of the State of Michigan and the US (federal) government. One of the most important exceptions has been continuous Medicaid/Healthy Michigan Plan eligibility. Starting in May 2023, those who have Medicaid/Healthy Michigan Plan coverage will need to renew their eligibility to continue to receive coverage. Please note the following information and let us know how we can help you maintain your coverage.

Link to MDHHS PHE End Stakeholder Toolkit Website

MDHHS Renewal Info One-Pager final 5-2022
MDHHS PHE Medicaid Renewals Brochure
MDHHS PHE Unwinding Flyer 5-5-22
MDHHS PHE Unwinding Flyer 5-5-22 Espanol
MDHHS Renewal Announce Letter B 23-01
MDHHS Renewal Announce Letter B 23-01 Espanol

Caring for Allegan County

Person-Centered Planning

We are committed to and deliver Person-Centered Planning (PCP). We personally work with you to develop a treatment and support plan. PCP is a protected right under the Michigan Mental Health Code.