Welcome to OnPoint
At OnPoint, we provide behavioral healthcare through a variety of services and supports for residents of Allegan County. Quality services are available to assist with mental illness, substance use disorders, developmental/intellectual disability, emotional disturbances in children and support for their families. Quality care is provided through experienced psychologists, psychiatrists, social workers, counselors, nurses, job developers, and support providers. Each professional works under the governance of a 12-member volunteer board made up of people with direct experience with these conditions, elected officials and other interested members of the Allegan County community.
OnPoint is closed for Access walk-ins for the remainder of the day (2/20).
OnPoint's building will be closing at 1pm on 2/20 due to a water main break. In-person appointments will be re-scheduled or moved to virtual.
SHARE YOUR INPUT!
OnPoint is currently gathering feedback about the mental health, substance use, and housing needs in Allegan County — and we want to hear from YOU!
Please take a moment to complete OnPoint's 2026 Community Needs Survey today and share your perspective! Your input will help us understand the needs of our community and plan our efforts to address priority needs. We also encourage you to support this process by forwarding this survey invitation to family, friends, neighbors, coworkers, and anyone else with an interest in the wellbeing of Allegan County residents.
Click the link below to respond:
Allegan Community Needs Survey (2026)
Then help us spread the word and share this invitation with others!
Survey Info: this survey is brief (3-5 minutes) and anonymous. It is open to all members of our community and all OnPoint stakeholders, including clients and their parents, guardians, family members, and friends. Participation is voluntary. Survey questions are designed to collect input about unmet needs, community trends, and the current accessibility and availability of OnPoint services. Responses to the survey will be used solely for needs assessment and planning purposes. Only summary results will be used — individual responses will not be identifiable within the final data. The survey will remain open through 11:59pm on Wednesday, February 25, 2026.
Questions? If you have questions or feedback about the survey, need accommodations or assistance to participate, or want to learn more about the community needs assessment process, please contact OnPoint Customer Services via email (customerservices@onpointallegan.org) or by phone (1-877-608-3568).
Our Services
At OnPoint, we provide a range of services to all individuals with full inclusivity and without regard to national origin, religious or political beliefs, disability, or financial incomes. Our efforts to improve are continuous. We monitor how our services are delivered and the ways our services help people. Your opinions are important to us! Share your ideas for how we may improve the quality of our services.
ACCESS CENTER SERVICES
- 24-hour mental health emergency services and crisis intervention services are available
- Psychiatric hospital evaluations completed within 3 hours of request
- Assessment and evaluation for all agency services
- Information and referral
- Medicaid and Medicare may be accepted, as well as private or commercial insurances
- Eligibility and Payment Assistance Guidelines
- OnPoint currently uses the 133% of Federal Poverty Guideline.
- Links to: Application and Current Federal Poverty Guideline
- For 24 Hour Crisis services call 269-673-6617 or 888-354-0596
Person-Centered Planning
We are committed to and deliver Person-Centered Planning (PCP). We personally work with you to develop a treatment and support plan. PCP is a protected right under the Michigan Mental Health Code.