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OnPoint

Caring for Allegan County, Michigan

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Providers

Provider Updates and Information

  • OnPoint Provider Directory
  • Lakeshore Regional Entity Provider Directory
  • MI Medicaid Provider Manual
  • Allegan County Training Administrator Log-In
  • Allegan County Training Website

Provider Policies

  • Personal Funds of Individuals Served
  • Provider Background Check
  • Provider Credentialing Re-credentialing
  • Provider Dispute Resolution
  • Contract Development and Monitoring
  • Provider Network Monitoring
  • Provider Contract Compliance
  • Conflict of Interest For Providers In Unlicensed Settings

Provider Contract

  • FY24-FY25 Common Contract BH-SUD
  • Attachment C - Insurance Requirements
  • Attachment D - Contract Monitoring
  • Attachment E-1 - Recipient Rights for MH and Inpatient Services
  • Attachment E-2 - Recipient Rights for SUD Services
  • Attachment E-3 - Protection of Recipient Rights for Psychiatric Inpatient Services
  • Attachment F - Performance Indicators
  • Attachment G - Disclosure of Ownership Form
  • Attachment H - Delegated Functions
  • Attachment I - Training Requirements
  • Attachment J - Conflict of Interest
  • Attachment K - Designated Collaborating Organization

Resources

To learn more, please download our available provider resources (PDF's).

  • OnPoint Training Online Quick Guide
  • ASAM Continuum User Guide
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OnPoint

Caring for Allegan County, Michigan

Location & Info

Address
540 Jenner Drive, Allegan, MI 49010

Hours
Monday-Friday: 8:00am-5:00pm
Thursdays until 7:00 pm
*additional hours by appointment only

Phone: 269-686-5124
Toll-Free: 1-877-608-3568
Fax: 269-673-2738
TTY: 269-686-5313

Email: customerservices@onpointallegan.org

Quick Contacts

Access & Emergency Services
Phone: 269-673-0202
Toll-Free: 1-888-354-0596
Fax: 269-673-2738
Mobile Crisis Info

Outpatient/Psychiatric Services
540 Jenner Drive, Allegan, MI 49010
Phone: 269-673-6617
Toll-Free: 1-800-795-6617
Outpatient Fax: 269-673-2738
Psychiatric Fax: 269-686-5260

Compliance & Rights

Office of Recipient Rights
Kelsey Newsome, Director of Recipient Rights
540 Jenner Drive, Allegan, MI 49010
Phone: 269-628-5715
Toll-Free:
1-800-795-6617, ext. 2739
Email: knewsome@onpointallegan.org
Fax:
269-686-5203

Compliance Officer
540 Jenner Drive, Allegan, MI 49010
Phone: 269-673-6617, ext. 2722
Fax: 269-686-5201
Email: cofficer@onpointallegan.org
(NOTE: Email and fax is not anonymous; Postal Mail may be sent anonymously.)

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